Northlake Oral & Facial Surgery aims to make every aspect of your oral surgery experience as comfortable and convenient as possible. We work with several insurance companies to offer a wide range of oral and maxillofacial surgery services to our patients. We encourage you to call our office at (985) 643-1010. It is important that you bring your insurance information with you for your visit to our office to ensure proper reimbursement.
FILING YOUR INSURANCE CLAIM
AS A COURTESY TO YOU, our office will file your insurance claim. To do this, we will require complete and accurate insurance information at the time you register, including the signature of the insured. This information is vitally important to process your claim due to the number and variety of insurance policies today.
Please be aware that insurance is a contractual agreement between you and your insurance company. We, as your doctors, are not a party to that contract and can only supply requested information to your company. We have no control over what the company considers a covered procedure or the amount the company pays on a claim.
- Consultation Appointments: It is customary to receive full payment for an initial consultation and X-ray. Then, as a courtesy, our office will file this visit with your insurance company. Any excess payment from the insurance company will be immediately refunded to you.
- Surgery Appointments: Patients with insurance are required to make a payment at the time of surgery based upon estimated benefits provided by your insurance company. The signature of the policyholder is required, and benefits must be assigned to the doctor. This payment could be reduced to an estimated co-pay if insurance coverage can be confirmed before or at the time of the visit. Unless the signature of the policyholder is on file, we are unable to accept insurance and surgery fees will be due in full at the time of surgery. Any excess payment from the insurance company will be immediately refunded to the patient. If full payment from the insurance company has not been received within forty-five (45) days from the date of service, the patient is responsible for the balance.